Job Information
FREEMAN Manager Modular Build Systems in Nashville, Tennessee
About Us
Freeman is a global leader in events. Whether virtual, in-person, or hybrid, Freeman is on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 95-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
This role will be responsible to plan, produce and oversee Modular Build Systems projects, events and shows in accordance with work orders received from Account Executives, Exhibitor Sales and Exhibitor Services while keeping job costs at the lowest possible level and maintaining quality, safety, and customers service standards
Freeman is driven by purpose and our values: integrity, empathy innovation, enthusiasm performance excellence, and collaboration. Being part of the Freeman team, you join us in making moments that matter
This position will support our Event & Exhibit Services team. The position follows an in-person schedule working full-time in-office and/or show site based out of Nashville, TN.
Essential Duties & Responsibilities
Review all MBS work orders for an event, understand which orders are special orders and how to accomplish the final results
Produce work orders to other departments as needed
Follow-up with items ordered from other departments
Supervise packing and staging in-house of all MBS elements for a given project, event or show including stock materials, special order and pre-built items
Attend Show Site Production Meetings as needed
Attend Pre-Con meetings as needed
Coordinate labor, aerial equipment, forklifts, and material handling equipment with the appropriate departments
Maintain accurate labor, equipment, and material records as required
Produce production schedules and labor budgets
Enforce all Company safety policies and procedures
Maintain quality control to ensure Company standards are met
Direct installation and dismantle labor and watch repacking closely to avoid any potential damage
Schedule trucking to and from show site with appropriate departments
Manage MBS team activities
Manage difficult or emotional customer and employee situations and respond promptly to people’s needs
Solicit customer feedback to improve service
Promote and provide a high level of customer service according to Company guidelines
Understand business implications of decisions
Directly supervise small to large groups of employees and sub-supervisors as needed
Carry out supervisory responsibilities in accordance with the Company's policies and applicable laws
Train and work directly with employees
Perform all other duties as assigned
Education & Experience
High School Diploma or equivalent. Associate’s Degree preferred
5 – 10 years of related experience and/or training.
Working knowledge of Microsoft Word and Excel.
Knowledge of Flex & Smart Panel Systems preferred
Travel Requirements
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.