Job Information
FREEMAN Show Site Labor Assistant Director in Chicago, Illinois
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Assistant Director of Show Site Labor in our National Support Center is responsible for directing and coordinating labor activities between Freeman AV branches to obtain optimum efficiency and to maximize profits while ensuring service delivery. The Assistant Director translates business needs into tools and procedures that support operational excellence, sustainable profitability and uncompromising service.
This position will support our Audio Visual & Event Technology team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be based out of any of the following locations:
Dallas, TX
Austin, TX
Las Vegas, NV
Chicago, IL
Orlando, FL
Essential Duties & Responsibilities
Develops processes and systems that direct the most efficient use of labor resources
Analyzes labor utilization trends and creates actionable reports on current capabilities and future needs
Creates communications about process and system changes for impacted stakeholders
Audits and ensures compliance to established standards and procedures on labor utilization, management, and applicable labor laws
Manages the Company’s various labor information repositories
Acts as liaison and translator between Operations and Sales on labor matters
Analyzes labor costs and develops pricing models to maintain necessary margins
Assists management in labor relations, contract negotiations and contract administration
Manages relationships with key labor suppliers ensuring they meet quality and service standards
Proactively works with scheduling managers to identify and fill labor needs and make optimal use of labor resources
Recruits and qualifies new talent to the Company
Performs other duties as assigned
Education & Experience
Minimum 3 years of experience in the events industry
7 years of related experience
Proficiency with Microsoft Excel and SharePoint
Knowledge of and experience working with organized labor
Solid understanding of employment laws (i.e. ACA, ADA, FLSA), Department of Labor rules, and OSHA requirements
Proficiency in SAP, Kronos, SalesForce, and Tableau
Proven written and verbal communication, organizational, planning, analytical, and interpersonal skills
Experience establishing and leveraging close professional relationships with internal customers who drive business and utilization decisions.
Ability to develop and adhere to project timelines.
Ability to manage multiple priorities at one time.
Must maintain a valid state driver’s license.
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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